CupixWorks Support Center

Updating Camera Firmware

Updating Camera Firmware

TABLE OF CONTENTS


Instructions and Supported Firmware Versions

Camera vendor instructions and latest firmware:


Identify Firmware Version and Serial Number

Insta360

Insta360 cameras appear in your mobile device WiFi or Capture App listings as follows:

  • The camera model.
  • The last four digits of the Serial Number.
  • It is always followed by ".OSC". (The acronym OSC stands for One Shot Color, and indicates that the camera takes full-color images in single shots.)

Example: ONE RS 6R99V2.OSC


One X2

This is how to find the Firmware Version and Serial Number:

  1. Hold the power button for 2 seconds to turn it on.
  2. Swipe down on the touchscreen.
  3. Swipe left.
  4. Tap on the Settings gear icon on the bottom right.
  5. Swipe up until you reach Camera Info and tap on it.
  6. The Firmware Version and Serial Number (Camera Name) will now appear.


One RS 1-Inch 360 Edition

This is how to find the Firmware Version and Serial Number:

  1. Hold the power button for 2 seconds to turn it on.
  2. Swipe down on the touchscreen.
  3. Swipe left.
  4. Tap on the Settings gear icon on the bottom left.
  5. Swipe up until you reach Camera Info and tap on it.
  6. The Firmware Version and Serial Number (SN) will now appear.


X3

This is how to find the Firmware Version and Serial Number:

  1. Hold the power button for 2 seconds to turn it on.
  2. Swipe down on the touchscreen.
  3. Tap on the Settings gear icon on the bottom center.
  4. Tap on Camera Info.
  5. The Firmware Version and Serial Number (S/N) will now appear.


Ricoh

Ricoh Theta cameras appear in your mobile device WiFi or Capture App listings as follows:

  • The word "THETA".
  • The complete Serial Number.
  • It is always followed by ".OSC". (The acronym OSC stands for One Shot Color, and indicates that the camera takes full-color images in single shots.)

Example: THETAYN10230046.OSC


Theta X

The Serial Number is on the bottom of the camera and in the touchscreen settings:

  1. Hold the power button for 2 seconds to turn it on.
  2. Swipe down on the touchscreen to enter Settings.
  3. Swipe up until you see Camera Information, then tap on it.
  4. The Firmware Version and Serial Number will now appear at the top.
M
Matt is the author of this solution article.

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