CupixWorks Support Center

Submit Captures from the Computer

Submit Captures from the Computer

There are three options to submit captures:

We recommend submitting captures from the computer if you are unable to obtain good wifi connection to your iOS device at the jobsite.

IMPORTANT: When uploading photos to CupixWorks, keep the browser open and upload tab displayed.
The browser will slow or stop the upload if you navigate to a different tab or minimize the browser window.
For more information on preventing your upload from slowing or stopping, refer to FAQ: 360° Photos are not Uploading/Uploading Very Slowly.


Note: CupixWorks supports .JPEG image files with a 2:1 ratio (equirectangular) resolution.
CupixWorks also accepts dual fisheye images from the MadV and Insta360 (.insp) cameras.

Submit Captures - Metadata Already Uploaded

To manually upload 360° images to a capture with metadata already uploaded:

  1. Plug in either the camera and USB cable or the microSD card into the PC.
  2. Sign into your CupixWorks team.
  3. Navigate to the project you are uploading your photos to.
  4. In the left navigation menu, click Captures > Upload for Process-Pending Captures.
  5. Click the name of the capture to upload to. 
  6. Click Choose Files 
  7. Select all 360° imagery to upload and click Open. (Note: you cannot upload from the camera directly; only from the PC.)
  8. Confirm you have all the files you need and click Next.
  9. Click Done.
  10. Once you see all the files are uploaded (see notice in lower right of screen), double click on the Capture [date here].
  11. Verify that the Processing Status is marked as Completed for each Area.

Submit Captures - 360° Imagery Only

To create a new capture with 360° images only:

  1. Plug in either the camera and USB cable or the microSD card into the PC.
  2. Sign into your CupixWorks team.
  3. Navigate to the project you are uploading your photos to.
  4. In the left navigation menu, click Captures > New Capture.
  5. Type in the capture name and set the capture date, then click Done.
  6. Double click the newly created capture.
  7. Click Upload Images Files.
  8. Select the Area Name from the drop down or type a new name and click Next.
  9. Select the Level the capture was taken on and click Next.
  10. Select all 360° imagery to upload for this level and area, then click Next. (Note: you cannot upload from the camera directly; only from the PC.)
  11. Verify all information is correct and click Upload to submit the capture.

The 360° imagery will be auto-mapped via photogrammetry algorithms.

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