Submit Captures from the Computer

TABLE OF CONTENTS

• Web Browser Requirements
• Submit Captures - Capture Data Already Uploaded
• Submit Captures - 360° Imagery Only

We HIGHLY recommend using the Cupix Connect App to upload your image files for processing instead of the Capture App. Specifically, you should use the Upload 360° Photos or Videos option in the Connect App. It is more stable and typically much faster for uploading average to large captures.

If for some reason you are unable to use the Connect App, the following options are available using your camera/microSD card, computer, and Chrome web browser.

Web Browser Requirements

• We recommend submitting captures using a Chrome web browser.
• When uploading photos/ videos to CupixWorks, keep the Chrome browser and upload tab displayed on your screen.
  The browser will slow or stop the upload process if you navigate to a different tab or minimize/ close the browser window.
• For more information on preventing your upload from slowing or stopping, refer to FAQ: 360° Photos are not Uploading/Uploading Very Slowly.

Submit Captures - Capture Data Already Uploaded

To upload 360° image files with the capture data already uploaded (Sync in Capture App):

1. Plug the camera and USB cable or the microSD card into the computer.
2. Sign in to your CupixWorks team.
3. Navigate to the project you are uploading your image files to.
4. In the left navigation menu, click Captures.
5. Click on Upload for Process-Pending Captures. 
6. Click Choose Files. You can expand the row to view all the files that the system is waiting for. 
7. Select the file(s) to upload, then click Open. 
8. Click Next. 
9. Click Done. 
10. The files will upload to the CupixWorks server. You can view the progress in the lower right of the screen. 
11. Once all files are uploaded, click Reload this page.

    

12. Verify that the Processing Status is marked as Completed for each Area listed. Depending on the file size and amount of files, it might take up to several hours for processing to complete.

Submit Captures - 360° Imagery Only

To create a new capture with 360° image files only:

1. Plug the camera and USB cable or the microSD card into the computer.
2. Sign in to your CupixWorks team.
3. Navigate to the project you are uploading your photos to.
4. In the left navigation menu, click Captures.
5. Click New Capture.
6. Type in the capture name and set the capture date, then click Done.
7. Double-click the newly created capture.
8. Click Upload Images Files.
9. Use the default Area Name or type a new name and click Next.
10. Select the Level the capture was taken on and click Next.
11. Select the 360° photo and video files to upload for this level and area. NOTE: 
    • There is a limit of 400 panos per Area.
    • There is a limit of 3GB per video per Area. If you have a video file that is larger than this, contact Cupix Support.
12. Click Next.
13. Verify all information is correct and click Upload to submit the photos or video file.