CupixWorks Support Center

Upload 360° Photos or Videos

Upload 360° Photos or Videos

TABLE OF CONTENTS

With Cupix Connect, you can upload captures taken with the Capture App. Having already uploaded your Capture Data in the Capture App, here is the process after you have Submitted the Capture Data using the Capture App (at Step 4 you chose option A):

1. Click on Upload 360° Files.

2. Choose your method:

  • Use 360° Camera if you'd like to upload directly from the camera using a USB cable to computer connection.
  • Use Folder if you'd like to transfer photos or videos with:
    • Camera connected to the computer with an USB cable.
    • MicroSD card connected to the computer.
    • Copy the photos to the computer first, then upload from that folder. 

Depending on which 360 Camera you use, you have different options for uploading photos or videos:

RICOH THETA Z1

  • 360° Camera
    • Automatically scans the camera for 360° photos or videos.
    • When a cable is unavailable, you can use WiFi to connect your camera instead.
  • Folder
    • * = NOTE: you cannot select the folder that contains the photos or videos from the Z1 itself. You have to copy the photos or videos onto the computer using a USB cable, and then choose that folder for uploading.


Mi Sphere and MADV/ Insta360 One X and X2/ Insta360 One R 360 (Not 4K version!)

  • 360° Camera
    • Automatically scans the camera for 360° photos or videos.
  • Folder 
    • Via Camera USB to computer. Select folder that contains the photos or videos.
    • Via microSD card connected to the computer.


3. Here are the steps for using 360° Camera and Folder.

360° Camera

       1. Click on 360° Camera.

The screen will show the process of confirming the Capture Data with the photos or videos on the camera.

       2. Once the processing is done, a list of all photos or videos ready for uploading will be listed. Click on the Upload button.

The screen will show the process of uploading the photos or videos to the CupixWorks web server.

        3. Once all the photos or videos are uploaded, a message will appear confirming the upload as completed. Click on the Ok button to finish.


Folder

       1. Click on Folder.

       2. Click on the Select button.

       3. Navigate to the folder that has your photos or videos in it. Click on Select Folder.

       4. Click on the Next button.

The screen will show the process of transferring the photos or videos from the camera to the computer.

        5. Once the processing is done, a list of all photos or videos ready for uploading will be listed. Click on the Upload button.

The screen will show the process of uploading the photos or videos to the CupixWorks web server.

       6. Once all the photos or videos are uploaded, a message will appear confirming the upload as completed. Click on the Ok button to finish.



A Note about Computer Sleep Mode

When your computer enters Sleep Mode, network connections become inactive. This will then stop the uploading process between Connect and the CupixWorks servers. You can restart the upload process again if this happens. 

To avoid this in the future:

  • Change the computer settings for Sleep to a longer period of time.
  • Change the computer settings for Sleep to Never.
M
Matt is the author of this solution article.

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