CupixWorks Support Center

Connecting to the Insta360 ONE X2

Connecting to the Insta360 ONE X2

TABLE OF CONTENTS

By registering your camera information with the Cupix Capture App, you can connect the camera to the app immediately for future captures.

This camera is capable of recording up to 1 hour of video at a time with the Cupix Capture App.


Connect to the Capture App

To connect the Insta360 ONE X2 to the Cupix Capture App:

  1. Turn on the camera.

    • Hold down the power button (button on side of camera) until the camera turns on.
      Note: Make sure the camera battery is fully charged and there is enough storage available for recording the entire day.
  2. The camera WiFi is always on, so there is no need to check for this.

  3. Find the camera WiFi SSID and default password.

    If you do not know the camera WiFi SSID and password:

    1. On the main screen, swipe down.
    2. Swipe left, then tap on Settings (gear icon in lower right).
    3. Swipe up, then tap on Camera Info.
    4. The SSID is always "ONE X2 ??????.OSC" for which the question marks represent the last 6 digits of the Camera Name. For instance, IXSE99CN7VMF4Q would make the SSID appear as ONE X2 7VMF4Q.OSC in your iOS device.
    5. The default password is 88888888 (8 typed eight times) and cannot be changed.
  4. Connect the camera to your mobile iOS device.

    1. On your iPhone, iPad or iPod Touch, access Settings > Wi-Fi.
    2. Select the Insta360 ONE X2 WiFi SSID and enter the password, if needed.
    3. Confirm that the camera is connected.
  5. Add the camera to the Cupix Capture App.

    1. Open the Cupix Capture App and navigate to Cameras.
    2.  Next to Choose a 360° camera, tap on Add
    3. Once the camera is registered, tap on Done to connect to the camera.
  6. Lock the camera touch screen to avoid accidentally changing the settings.

    1. In the camera's touch screen, swipe down to change the settings.
    2. Tap on the lock symbol in the upper right. The touch screen is now locked.

To unlock the screen, tap on the touch screen and swipe the lock symbol up.


Additional Tips

#1 Video: How to Perform Basic Operations

#2 The camera's USB Mode defaults to Android and might also be reset to Android after a firmware update, so it won't be found by a Windows/ MAC computer when using the Connect App to upload photos. To fix this:

  1. Touch the screen and wipe down
  2. Swipe left.
  3. Tap on the gear icon (Settings) -> General -> USB Mode.
  4. Change it to Desktop Mode.

#3 Video: How to Transfer Files | Insta360 ONE X2 Tutorial #shorts - YouTube

#4 To keep the camera from automatically powering off:

  1. Tap on home screen until the options appear.
  2. Swipe down.
  3. Swipe left.
  4. Tap on gear icon in lower right.
  5. Tap on General.
  6. Swipe up to Auto Power Off and tap on it.
  7. Change to Never and tap on it.
  8. Swipe right three times, then swipe up to return to the home screen.

#5 To keep the camera touch screen from turning off:

  1. Tap on home screen until the options appear.
  2. Swipe down.
  3. Swipe left.
  4. Tap on gear icon in lower right.
  5. Swipe up to Screen Auto Sleep and tap on it.
  6. Tap on Timer.
  7. Change to Never and tap on it.
  8. Swipe right two times, then swipe up to return to the home screen.

#6 To turn the touch screen on and off, hit the power button once.

M
Matt is the author of this solution article.

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