CupixWorks Support Center

Download SiteView Content

Download SiteView Content



With the Download SiteView Content feature, you can download images and capture data for an individual SiteView. You can then open, and navigate through it all in the SiteView Offline Viewer, which you can download HERE.

NOTE: To see this feature in Connect:

  1. Contact your CSM to request access for your team.
  2. Individual users must have Super Admin or Team Admin group access for it to appear in Connect. Your CSM can assist with this as well.


Here is the process:

1. Click on Download SiteView Content.

2. Enter the SiteView URL or ID.

The URL is an entire web address. For example, and so on.

The ID is the section of the web address with six letters/ numbers in it that looks like this:

The ID in the above example is oc9djv.

You can also find the SiteView ID in the Project Center -> SiteViews list by clicking on the  Info icon.

3. Click on the Download button.

4. Once the download is complete, click on Got it! to confirm.

5. Navigate to the folder that has all of your download data in it. 

You can click on Settings   to view the folder path on your computer.

6. Use SiteView Offline Viewer to open the file.

In our example, this would be oc9djv.cpxsv. (For reference, the file format will always end with .cpxsv)

Offline Viewer Notes

  • Offline Viewer supports 360° images and reference plans.
  • BIM, 3D dollhouses, and point cloud files are not included in the download, thus not viewable.
  • System requirements for viewing:
    • All files must reside in the same file folder structure as downloaded.
    • You can view the files on a PC/Mac computer or network drive.
Matt is the author of this solution article.

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