Introduction

CupixConnect is a desktop application that enables you to transfer large site data between your local computer and the CupixWorks platform. It works on both Windows and macOS and provides a reliable way to handle uploads and downloads that may exceed browser limitations.

With CupixConnect, you can:

• Upload 360° photos and videos captured with the TwinCapture mobile app.
• Upload reality capture data such as point clouds and meshes.
• Download SiteView content for offline viewing.
• Download pano images with geocoordinates in GeoJSON format (Beta) for use in GIS tools.

Note: The current version of CupixConnect is 2026.1.3 (as of April 10th, 2026)

Download and Install CupixConnect

Download the latest version from the Cupix Downloads Page.

1. Select the installer for your operating system (Windows or macOS).
2. Open the installer from your Downloads folder.
3. Follow the on-screen instructions to complete installation.

Sign in to CupixConnect

When you launch CupixConnect, the sign-in window appears.

1. Click Sign In to open the CupixWorks sign-in page in your browser.
   
2. Select your server region and enter your team URL.
   
3. Complete the sign-in process in your browser, then click Open CupixConnect to return to the desktop app.

Features and Options in CupixConnect

Upload Features

CupixConnect supports two main types of uploads:

• 360° Files – Upload 360° videos or photos captured with TwinCapture mobile app.

  Note: For more details, refer to the Upload 360° Files article.

• Reality Capture – Upload point cloud or mesh data from 3D scanners. (Supported formats: .LAS, .LAZ, .PLY, .PTS, .XYZ, .E57, .RCS, .RCP, .OBJ, .GLTF)

  Note: This feature is available for projects with a Unified license. For more details, refer to the Upload Reality Captures article.

• Drone Photos (Beta) – Upload drone photos to generate an aerial map for use with SkyMap in SiteView. (Supported formats: .jpg, .jpeg)

  Note: This feature is available for projects with a Unified license. For more details, refer to the Upload Drone Photos for SkyMap article.

Download Features

CupixConnect provides a download feature to access SiteView data offline.

Note: This feature appears only when enabled; contact your CSM to activate it for your team.

• Download SiteView Content – Export SiteView data for offline viewing.

  • Files include the .cpxsv project file, pano images, floorplan images, and related assets.
  • Keep all files together in the same folder to view them properly in the Offline Viewer.

  Note: For more details, refer to the Download SiteView Content article.

• Download GeoJSON (Beta) – Export pano images in SiteView with their geocoordinates as a GeoJSON file for use in GIS tools such as QGIS or ArcGIS.

  Note: This feature is available for georeferenced projects with a Unified license. For more details, refer to the Download GeoJSON File article.

Options

• History – View past transfers, resume incomplete uploads or downloads, and check their status.
• Settings – Configure download and cache folder locations, and select the application language.