Overview

InfoSphere is the analytics dashboard embedded within CupixWorks, providing project-level and team-level insights through an integrated Power BI interface.

The updated dashboard expands adoption metrics and integrates more deeply with SiteView, offering clearer visibility into project setup, field activity, and user engagement.

This article describes the setup process, access requirements, data scope, refresh schedule, and main dashboard structure for InfoSphere.

Note: InfoSphere is currently available as a beta feature. To request access, contact your Customer Success Manager (CSM).

Access

After setup, theInfoSpherebutton appears at the top of the project list in Map View and in the Workspace panel in List View.

Note: Currently available only to Team Admins and above. (Workspace-level access for Workspace Admins will be supported in a future update.)

Main Dashboard

InfoSphere includes five dashboard pages accessible from the left sidebar navigation: Projects, Captures, Annotations, OmniNotes, and User Activities. Each tab focuses on a specific aspect of project execution and platform adoption, providing a comprehensive view of how Cupix is used across all projects in a team.

Note: Dashboard is powered by an embedded Power BI interface.

Projects

The Projects tab provides visibility into project setup and configuration status, helping teams verify that projects are properly configured and actively used.

1.  Global Filters

   • InfoSphere provides three global filters at the top of every dashboard page. These filters apply across all charts, tables, and metrics.
     • Workspace: Filter by a specific Workspace or select All to view data across all Workspaces. 
     • Project: Filter by a specific Project or select All to view data across all Projects. 
     • Date: Set a date range to scope dashboard data to a specific time period. 

2. Project Summary

   • Project Types and Contract Values are custom values defined by users during initial project setup. The Project Summary sorts projects by project type and by contract value currency.

3. Project Set Up Status

   • Projects with Levels: Percentage of projects where levels have been created vs. not created
   • Projects with Ref.Plans: Percentage of projects where reference plans have been uploaded vs. not uploaded
   • Projects with BIM: Percentage of projects where BIM files have been uploaded vs. not uploaded
   • Projects with SI (SiteInsights): Percentage of projects where SiteInsights has been enabled vs. not enabled

4. Details Table

   • A sortable table listing individual project records with the integration columns that display the status of active integration for projects. 

     

   • Selecting a project in Details table allows users to open the project’s SiteView, Coverage Heatmap, or Project Admin Center (PAC).

Captures

The Captures tab provides visibility into field capture activity and processing status across all projects, allowing teams to monitor whether site data is being collected consistently and correctly.

Note: Click Open Details in the top-right corner to view captured levels per project, the number of 360° videos uploaded per level, and monthly capture volume by project and level.

Selecting a project in Details table allows users to open the projects' SiteView or Coverage Heatmap.

Annotations

The Annotations tab tracks annotation creation, assignment, and resolution activity, providing insights into team collaboration and issue management workflows.

Selecting a project on Annotation List table allows users to open the annotation in the associated SiteView.

Clicking "Open" opens the selected annotation in the associated SiteView.

OmniNotes

The OmniNotes tab provides analytics for field notes captured during site visits, including VoiceNotes and PhotoNotes created via TwinCapture.

Selecting a project on OmniNote List table allows users to select a SiteView.

User Activities

The User Engagement tab provides metrics on platform usage and feature adoption, helping teams understand how actively CupixWorks is being used.

• User Status Definition
  • Active: Users who have signed up and are using CupixWorks
  • Inactive: Users who are deactivated

  • Invited: Users who are invited but not yet signed up

     

• Active Users: DAU, WAU, and MAU represent the number of unique users* who generated events** within daily, weekly, or monthly windows, all calculated based on today’s date. 

  *Unique Users: Only signed-in users are included in the aggregation; sessions accessed via a public link are not counted.

  **Events: Any interaction within CupixWorks that produces trackable activity.

   

• Event List: A tabbed table showing detailed event logs. Each tab provides a different category of events:
  • Authentication shows users' log in information
  • SiteView Access shows users' access log to workspaces and projects 
  • Feature Usage shows what users have done once logged in (ex: created an annotation)

System Performance & Limitations

• Performance Impact: Dashboard loading speed may decrease when handling a high volume of simultaneous data requests.
• Temporary Unavailability: During peak Power BI memory usage, the dashboard may occasionally fail to load.
• Data Processing: The daily refresh schedule may cause temporary delays during processing windows.

Note: If the dashboard fails to load, wait 2–3 minutes and retry. If errors persist, please contact your CSM.