This article lists ScheduleSyncer processing and related error codes in SiteInsights with their meanings and suggested next steps.
Note: If an error code instructs you to contact our support team, please send us an email for your region:
- APAC/ANZ — apacsupport@cupix.com
- Americas — support@cupix.com
- EMEA — emeasupport@cupix.com
| Error Code(s) | Error Type | Description |
|---|---|---|
CMA 701, CMA 702, CMA 703, CMA 801, CMA 901, CMB 102, CMB 901, SPA 101, SPA 701, SPA 702, SPA 801, SPA 901, SPB 102, SPB 901 |
Internal Processing Error |
An issue occurred during schedule processing. Please try again. If the error persists, please contact our support team. |
CMB 704, SPB 704 |
Schedule File Processing Timeout |
Schedule file processing timed out. This typically occurs with large files or complex data structures. Try reducing the file size by removing unnecessary sheets or data. If the problem continues, please contact our support team. |
CMA 101 |
Missing Required Columns |
Required columns missing. Your file must include: activity ID, activity name, start date, and end date. Please update the file and upload again. |
CMA 111 |
Unsupported File Format |
The file format you uploaded is not supported as a schedule file. Accepted formats: Excel (.xlsx, .xls), Primavera P6 (.xer, .xml), and CSV (.csv). Files must contain activity ID, activity name, start date, and end date columns. |
CMA 112, CMA 113 |
Invalid Schedule File |
Failed to open schedule file. The file appears to be corrupted or invalid. Please verify the file and try uploading again. |
CMA 114 |
Invalid Date Format |
Date format not recognized. Please format dates as MM/DD/YYYY, DD/MM/YYYY, or YYYY-MM-DD. Ensure all date cells contain valid dates without special characters. |