CupixWorks Support Center

Troubleshooting Guide

Troubleshooting Guide

The Troubleshooting Guide is updated regularly. Here is a list of current topics referenced in it:

  • Capture App
    • Camera Troubleshooting Process
    • App Troubleshooting Process
    • Report An Issue
    • Take A Screenshot
    • Sync Capture Data And Upload 360° Files
    • Updates, Login And Password
    • Exporting Capture Data
    • Camera WiFi & Multiple Cameras/Devices
    • HDR Modes
    • Clear Storage Space
    • iOS Software Update
    • iOS Settings - Allow Location Services
    • iOS Settings - VPN
    • Apps Compete For WiFi Connection
  • Connect App
    • Troubleshooting Process
    • Report An Issue
    • Connecting The Camera
    • USB Cables
    • USB Ports
    • Computer Sleep Settings
  • Ricoh Theta Z1 Camera
    • Troubleshooting Process
    • Cupix Calibration Certification
    • Caring For The Camera And FAQ
    • Power ON/ OFF/ Sleep Mode
    • Mode/ Function Buttons
    • Power Lamp Status Indicators
    • Firmware
    • WiFi Password Issues
    • WiFi Connection Issues
    • Hard Reset/ Camera Locks Up
    • Red ERROR! Message
    • Additional Resources
  • Insta360 ONE X2
    • Troubleshooting Process
    • Caring For The Camera And FAQ
    • Power ON/ OFF/ Standby Mode
    • Power Light Status Indicators
    • Firmware
    • WiFi Connection Issues
    • Hard Reset/ Camera Locks Up
    • Additional Resources
  • General Advice
    • Caring For Your Camera
    • Where To Send Broken Devices
    • Details Helpful For Tech Support


You can download the latest version as a PDF below.



M
Matt is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles