Troubleshooting Guide
The Troubleshooting Guide is updated regularly. Here is a list of current topics referenced in it:
- Capture App
- Camera Troubleshooting Process
- App Troubleshooting Process
- Report An Issue
- Take A Screenshot
- Sync Capture Data And Upload 360° Files
- Updates, Login And Password
- Exporting Capture Data
- Camera WiFi & Multiple Cameras/Devices
- HDR Modes
- Clear Storage Space
- iOS Software Update
- iOS Settings - Allow Location Services
- iOS Settings - VPN
- Apps Compete For WiFi Connection
- Connect App
- Troubleshooting Process
- Report An Issue
- Connecting The Camera
- USB Cables
- USB Ports
- Computer Sleep Settings
- Ricoh Theta Z1 Camera
- Troubleshooting Process
- Cupix Calibration Certification
- Caring For The Camera And FAQ
- Power ON/ OFF/ Sleep Mode
- Mode/ Function Buttons
- Power Lamp Status Indicators
- Firmware
- WiFi Password Issues
- WiFi Connection Issues
- Hard Reset/ Camera Locks Up
- Red ERROR! Message
- Additional Resources
- Insta360 ONE X2
- Troubleshooting Process
- Caring For The Camera And FAQ
- Power ON/ OFF/ Standby Mode
- Power Light Status Indicators
- Firmware
- WiFi Connection Issues
- Hard Reset/ Camera Locks Up
- Additional Resources
- General Advice
- Caring For Your Camera
- Where To Send Broken Devices
- Details Helpful For Tech Support
You can download the latest version as a PDF below.