CupixWorks Support Center

Troubleshooting Guide

Troubleshooting Guide

The Troubleshooting Guide is updated regularly. Here is a list of current topics referenced in it:

  • Capture App
    • Camera Troubleshooting Process
    • App Troubleshooting Process
    • Report An Issue
    • Take A Screenshot
    • Sync Capture Data And Upload 360° Files
    • Updates, Login And Password
    • Exporting Capture Data
    • Camera WiFi & Multiple Cameras/Devices
    • HDR Modes
    • Clear Storage Space
    • iOS Software Update
    • iOS Settings - Allow Location Services
    • iOS Settings - VPN
    • Apps Compete For WiFi Connection
  • Connect App
    • Troubleshooting Process
    • Report An Issue
    • Connecting The Camera
    • USB Cables
    • USB Ports
    • Computer Sleep Settings
  • Ricoh Theta Z1 Camera
    • Troubleshooting Process
    • Cupix Calibration Certification
    • Caring For The Camera And FAQ
    • Power ON/ OFF/ Sleep Mode
    • Mode/ Function Buttons
    • Power Lamp Status Indicators
    • Firmware
    • WiFi Password Issues
    • WiFi Connection Issues
    • Hard Reset/ Camera Locks Up
    • Red ERROR! Message
    • Additional Resources
  • Insta360 ONE X2
    • Troubleshooting Process
    • Caring For The Camera And FAQ
    • Power ON/ OFF/ Standby Mode
    • Power Light Status Indicators
    • Firmware
    • WiFi Connection Issues
    • Hard Reset/ Camera Locks Up
    • Additional Resources
  • General Advice
    • Caring For Your Camera
    • Where To Send Broken Devices
    • Details Helpful For Tech Support


You can download the latest version as a PDF below.



M
Matt is the author of this solution article.

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