CupixWorks Support Center

FAQ: Video Capture Issues

FAQ: Video Capture Issues


Excess Blurring in Panos

Question: What is the best way to record video and lower the amount of blur in general?

Answer: Walking slowly is the best way to avoid blurry videos. Think of it this way:

When capturing Video, walk like you are carrying a full, steaming hot, cup of coffee.

Here are examples of when you should slow down even more:

  • When walking through doorways or around corners.
  • When walking close to objects like forklifts, shelving, tables and chairs, construction materials, etc.
  • When walking through tight spaces like catwalks, and narrow corridors 4 feet wide or less, etc.
  • When walking through low light areas.

Capture Path

Question: How can I plan a good capture path so that the SiteView is high quality?

Answer: Please contact your assigned CSM (Customer Success Manager) for assistance with proper planning.

Matt is the author of this solution article.

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