CupixWorks Support Center

The Clipping Tool

The Clipping Tool

When viewing a 3D tour, visual indicators such as other 360 photos (bubble mode), pins for annotations, and 3D objects are displayed onscreen in the 3D tour viewer.  However, these objects may be located far away from your current position in the building, contributing to visual clutter. For instance, an annotation pin may be viewable from one of the buildings when the pin is located at the other end. 

To adjust the distance of the farthest visible object, use the Clipping Plane slider.  You can adjust the Clipping Plane value by clicking and dragging the slide or by using the left and right arrow keys on the keypad.  The Clipping Plane ranges from 0 to 100 ft and can be set in increments of 1 ft. Objects located beyond the Clipping Plane are invisible from the 360 photo you are currently viewing.  Adjust the Clipping Plane to reduce visual clutter from 360 photo bubbles, pins and 3D objects, and to help with navigation in the 3D tour.

NOTE: The Clipping Tool only works properly with tours that have been scaled correctly. Tours that have not been scaled will show no objects at a clipping radius of 0 and all objects starting at a clipping radius of 1 ft. Incorrectly scaled tours will begin showing objects at distances that do not make sense. For example, if an object at the end of a long corridor is viewable at 5 ft, or an object in a small room is only viewable once the radius is set to 50 ft, the tour is probably not scaled correctly.

If you suspect the tour you are viewing is not scaled correctly, contact the creator of the tour to have them apply the correct scale factor. 

Matt is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.