CupixWorks Support Center

CupixWorks January 2021 Update

CupixWorks January 2021 Update

++Complete release notes are now available at our web site.++

New Features

Capture Editor

  • Publish Panos by Chronological Sampling
    The new feature Publish Panos by Chronological Sampling has been added to the Capture Editor. This feature reduces the number of panos published to SiteView by publishing every Xth pano in an area, where X is the sampling frequency defined by the user. For example, if the user enters 3 as the sampling frequency, every 3rd pano will be published. Sampling is done based on the order the panos were taken. To access this feature, right click the name of the area (not cluster) on the left tree menu and select this option from the context menu, then enter an integer that will be the sampling frequency.
  • Publish Panos by Grid Sampling
    The new feature Publish Panos by Grid Sampling has been added to the Capture Editor. This feature reduces the number of panos published to SiteView by dividing up the selected area into cells that are N by N in size, and publishing one pano from each cell. N is a user defined dimension, and the pano closest to the center of each cell is published. To access this feature, right click the name of the area (not cluster) on the left tree menu and select this option from the context menu, then enter the desired dimension of each grid cell while making sure the units are correct.
  • Line Up Panos Chronologically
    The new feature Line Up Panos Chronologically has been added to the Capture Editor.  This feature lines up all panos within a cluster or subcluster, or manually selected panos, along a straight path in order from first to last photo taken by time. To access this feature, right click the cluster or selected panos, and click this option in the context menu.
  • Realign Panos Along Path
    The new feature Realign Panos Along Path has been added to the Capture Editor.  This feature is meant to move unaligned or misplaced panos so that they are located along the camera path of a cluster.  This translation maintains the relative positions of the panos that are moved.  Because this feature moves one set of panos to another, you must open at least two areas in the Capture Editor for this option to be available/selectable. To access this feature, right click the cluster or pano(s) you want to move, and select this option from the context menu.
  • Preloading Panos
    To improve the load speed when switching between panos, the Capture Editor now preloads panos near the currently loaded pano so users can navigate along the camera path faster. The short-cut keys for navigating to the next or previous pano along a camera path are SHIFT + C and SHIFT + X, respectively.
  • Locate Cluster in the Ref. Plan
    The new feature Locate Position in the Ref. Plan has been added to the Capture Editor.  This feature allows the user to click a location on the reference plan where the cluster’s pivot point should be, then the cluster is translated to that location.  To use this feature, select the cluster, then click the Locate Position in the Ref. Plan icon, which is located below Rotate.
  • Check Board
    The new feature Check Board has been added to the Capture Editor.  This feature overlays a checkerboard pattern over the current pano to better help users adjust vertical alignment or spin in the pano.  To turn on this overlay, click the Check Board icon located next to the 3D Mode icon.


Map Dashboard

  • The selected sort option for how projects are displayed now remains the same when users switch workspaces in the Map Dashboard.  Previously, changing workspaces would reset the Sorted By filter.
  • CupixWorks now saves the display states of workspaces and projects (ex: whether workspaces are displayed in map or list view; what workspaces or projects are sorted by), so that the most recent display state is used when CupixWorks is opened in a new browser or tab.
  • When loading the Map Dashboard, the map now defaults to a zoom level that shows all locations of listed projects.
  • Map Dashboard now displays a satellite map.


  • Users now have the options to set a different view or anchor point from the default view/anchor point when creating a new annotation.  To use this feature, click the More icon next to the Save button, then select “Save View” (saves current view in window) or “Pick Anchor Point” (uses Stereo Matching, On 3D Object, or On 2D Plane or Floor).
  • Browser tab now displays the SiteView name instead of just “SiteView”.
  • HTML report for Markups now displays pano views from different captures. (Same as annotation report).

Processing State

  • When a BIM or area is uploaded to CupixWorks, its starting conversion/processing status is now “Initializing” instead of “Created”.  Previously, “Created” as a status was too vague and led to confusion if an upload error occurred and the BIM or area did not reach the “Queueing” and following stages.  BIM conversion/area processing statuses are now Initializing > Queueing > Processing > Completed.  Users should now understand something is wrong if a BIM or area’s status remains as “Initializing” for too long.
  • Users can now remove BIM or areas with processing statuses “Initializing” or “Queueing” by right clicking the BIM or area name and clicking Remove from the context menu.

Project Info

  • Project address now has a link to google map.

Capture Editor

  • Capture editor now has a Load Point Cloud button, which loads available point clouds (including point cloud independent of a level).

Form Editor

  • In the Form Editor, users can now manually arrange the order of dropdown or multiple choice options for Dropdown Select and Multi-Select fields.

BIM 360 Integration

  • C4R files in BIM 360 are now displayed in the BIM 360 integration window.

Bug Fixes


  • Fixed an issue where navigating to other panos with the up/down arrow keys (or i/k keys) did not move the camera or moved the camera to an unexpected pano when viewing SiteView from top down/bottom up view.  The up/down arrow keys (or i/k keys) now correctly navigate the user to a different pano.  You can view panos in top down/bottom up view by pressing CTRL 5 or 6, respectively, and the up/down arrow keys move the viewer to the next pano along the y axis.
  • Fixed an issue where enabling the clipping tool permanently changed the min-max values to incorrect values, and could not be reset, resulting in permanently clipped point clouds.  The clipping range now displays correctly.
  • Fixed an issue where SiteView would display the “Point cloud is available” notification despite having no published point clouds.  This notification now displays only when at least one published point cloud is available.
  • Fixed an issue in SiteView where clicking on a user’s icon to view their location and screen layout would change the pano view correctly but fail to change the capture date on the capture selector UI at the bottom of each window.
  • In SiteView, hovering the mouse pointer over an annotation or markup icon now highlights that annotation/markup on the left Annotations list.  Note that the left Annotations menu must be opened and the annotation list must be expanded.

Capture Editor

  • Reference objects (ie: reference points) created for point clouds are now saved.  Previously, these reference objects were not saved, so performing actions on point clouds like solving constraints using ref. points had to be finished within one session.
  • Fixed an issue where solving constraints for a subcluster translated the subcluster to the wrong location.

Point Cloud

  • Users can now open point clouds independent of a level in Capture Editor.

Mobile Browser

  • Map dashboard now displays well in the mobile browser.
Jim is the author of this solution article.

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