CupixWorks Support Center

Connecting to the Insta360 ONE R

Connecting to the Insta360 ONE R

By registering your camera information with the Cupix Capture App, you can connect the camera to the app immediately for future captures.

Note: The Insta360 ONE R is a modular camera with several versions, make sure you are using the ONE R 360 Edition. Only the ONE R 360 Edition, which includes only the Dual-Lens 360 Mod, is compatible with Cupix software as it is the only model able to capture 360° photos.
Insta360 also offers a ONE R Virtual Tour Kit. which bundles the 360 Edition of the camera with selfie stick, tripod, and MicroSD card.
Note: November 16, 2020 - The Cupix Capture App (as of version 1.0.6) now supports the latest firmware version of the Insta360 ONE R (version 1.2.18). Follow the instructions on the Insta360 site to update the firmware for the Insta360 ONE R.
Note: Before you start, make sure that gyro calibration has been completed for the Insta360 ONE R

Connect to the Capture App

To connect the Insta360 ONE R to the Cupix Capture App:

  1. Turn on the camera.

    • Hold down the power button until the camera turns on.
      Note: Make sure the camera battery is charged.
      Once the battery level falls below 5% capacity, the indicator light will flash red twice in quick succession every 30 seconds.
  2. Connect the camera to your iPhone or iPad.

    1. On your iPhone or iPad, access Settings > Wi-Fi.
    2. Select the Insta360 ONE R WiFi SSID and enter the password.
      The default password is '88888888' (eight 8's).
  3. Add the camera to the Cupix Capture App.

    • Open the Cupix Capture App and navigate to Settings > 360° Camera > Add to register and connect to the camera.
Note: Make sure that you have the latest firmware installed on your 360° camera before making any captures.
The following link leads to instructions on updating firmware for the Insta360 ONE R.

Enable Video Capture

After setting up the firmware on your ONE R and connecting to the camera, you must enable video capture from the Capture App settings to use Video Mode.

To enable video capture:

  1. Open the Capture App and go to Settings > Advanced.
  2. Swipe right on the toggle next to Insta360 ONE R Video Capture to enable Video Mode captures with this camera.

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