CupixWorks Support Center

Submitting Captures from the Capture App

Submitting Captures from the Capture App

Once you are finished with capturing, you submit the capture metadata, images (panos), and videos from the capture app directly to CupixWorks.

You can also directly upload 360° imagery to CupixWorks from a PC at a later time.

There are two options to submit captures:


IMPORTANT: When submitting images and videos from the Capture App, keep the app in front of all other apps on your device until the upload is complete.

The process will be slowed or stopped if you navigate to a different app or minimize the app window.


Note: If you don't want to publish the captures to SiteView automatically, slide the button from green to grey before submission.

Submit Captures - Metadata And Image Transfer

To submit complete captures from the Capture App:

  1. Connect your iPhone or iPad to the 360° camera used to take panos or videos.
  2. Tap Submit (cloud icon) in the upper area of the Capture screen.
  3. Tap Transfer.
  4. Tap Next.
  5. Tap Submit.
  6. Once the transfer ends, tap Submitted at the top to confirm the process was "Completed."


Submit Captures - Metadata Only

To submit capture metadata only from the Capture App:

  1. Connect your iPhone or iPad to the 360° camera used to take panos or videos.
  2. Confirm that More Upload Options is on (button is green) in Settings -> Advanced. 
  3. Tap Submit (cloud icon) in the upper area of the Capture screen.
  4. Tap Skip. Selecting Skip will only submit metadata for your panos (images).
  5. Tap Submit.
  6. Once the transfer ends, tap Submitted at the top. The Capture will show "Upload Expected" until all the files are received and processed in CupixWorks.
  7. The last set of steps involve uploading the images from a computer to CupixWorks.

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