CupixWorks Support Center

Capture App Settings

Capture App Settings


The Capture App settings allow you to add and update camera information, workspace, units, and camera height.

Open Settings

Tap Settings  in the upper right corner of the app.


Workspaces contain listings of projects based on a specific location. By selecting a workspace, you can download project templates to organize your captures, view reference plans, and upload 360° photos and videos.

To select your workspace:

  1. Tap on Settings  in the upper right corner.
  2. Tap on Workspace to display the one(s) you have access to.
  3. Tap the name of the workspace that has the project you are creating a capture for.
  4. The chosen workspace will be displayed under Current Workspace.
  5. Tap Close to return to the Settings menu.


Unit of Measure

You can choose to display either Imperial (ft/ feet) or Metric (m/ meters) as the unit of measure.

360° Camera Height

The 360° camera height is used to help auto-position each photo’s height once a capture is uploaded to CupixWorks.

Set the camera height at the approximate distance from the ground to the camera lens.

App Settings

App Version

The current version of the Cupix Capture App is displayed next to App Version.

When submitting feedback and bug reports, let us know which version of the Capture App you are using.

Clear Data

Data saved by the Capture App to your iOS device can be removed once it is no longer needed.

You have two data deletion options:

  • Delete 360° Photos Only
    Permanently removes all 360° photos and 360° videos downloaded on your iOS device by the Cupix Capture App.
  • Delete 360° Photos and App Data
    Permanently removes all 360° photos and 360° videos downloaded on your iOS device by the Cupix Capture App as well as the following Capture App data:
    • Project Template information downloaded to the current iOS device including project name, address, levels, reference plans.
    • Annotations and photos taken by the current iOS device.
    • User preferences including all 360° camera connection information, unit of measure, and camera height.

Note: Make sure all capture data, 360° photos, and 360° videos that need to be uploaded from the Capture App have been submitted to CupixWorks prior to clearing data.
To check capture submission status, tap Submit at the bottom right of the app. Verify all needed captures are completed.

View Tutorial

For a refresher on how to set up the Capture App prior to capture, use View Tutorial.

View Tutorial will show the intro that you first saw when you downloaded and opened the Capture App the first time.


Advanced mode offers additional options for capture:

  • 360° Camera Simulator - Enabling 360° Camera Simulator allows you to test Capture App functionalities without a 360° camera.
  • Export Capture Data - Use this to download capture data and send it to Cupix for troubleshooting issues.
  • Enable Cupix Labs features - Turn on public beta features.

Customer Support

Report any issues you come across by calling or filling out a form.

What's New

Read the latest product release notes.

Sign Out

At the bottom of the settings menu is the Sign Out button. Sign out of the app to:

  • Sign into a different team.
  • Allow a different Cupix user to use the app.
Matt is the author of this solution article.

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